Includes information on data protection policy, terms and conditions of use and copyright
These terms and conditions govern the rights and obligations in connection with the use of councilbox.com services and other services provided by Councilbox Technology, Sociedad Limitada, with tax identification number B-27.815.596, with registered office at Rua das Pontes nº4, first floor, 15 36350 Nigrán, Pontevedra (Spain), registered in the Pontevedra Mercantile Register. Councilbox.com services include - but are not limited to - website, Councilbox application, blog, news mail, forum and help section.
This subscription grants the Customer (e.g. the legal entity requesting the subscription) the right to use the Councilbox meeting, board and meeting platform (hereinafter referred to as'the Platform').
The subscription may not be used by any person or organization other than the Customer. If accounting firms, agencies, consultants, lawyers, etc. accept the subscription on behalf of a client, they must inform the client of the terms of subscription.
Councilbox is a B2B (Business to Business) application, so only registered companies can apply for a subscription.
By subscribing to any Councilbox plan you are agreeing to the terms of the subscription at www.councilbox.com.
Free and paid plans are available. Whose differences and characteristics are collected in this website.
Subscription begins from the date the Customer requests a plan with Councilbox. You can unsubscribe at any time by going to Settings >> Account >> Delete Account.
Paid products include a free trial period. After this period, and if the user has not provided the details of his credit card (payment), he must enter this data to continue using the application. Billing will begin as soon as the Customer enters their payment information.
The payment of the different types of subscription will be made by debiting the credit card provided by the customer. If you have a monthly subscription, the payment will be monthly. You can cancel your subscription at the end of the month and you will not be charged again. If you have an annual subscription, the payment will be annual. You can cancel your paid subscription at the end of the subscription year. If you wish to cancel your subscription before the end of the subscription year, you will not be refunded.
Councilbox and, consequently, Councilbox Technology, Limited Company, may terminate a subscription, without prior notice to Customer, for improper use of the Platform or the subscription (including, but not limited to, use of, or management of data by other persons or organizations).
Current prices, fees and subscription types can be found on the councilbox.com website/prices and may be changed by prior notice. This notification can be carried out by making the new price available to the customer by e-mail, providing a pop-up window on the Platform and/or in any other way in which the price is generally made available through a link and/or device.
It is the customer's responsibility to check the website regularly to be informed of any changes, not being able to reject the application at this new price but being able to choose not to renew the contract.
In case of monthly subscription, the first invoice covers the first month of subscription; thereafter, it will be automatically renewed every month. In the case of an annual subscription, the first invoice covers the first year; thereafter, it will be automatically renewed every year.
If the subscription fee is not paid, the customer will be notified and the payment will be made again. If payment is not received, access to the application will be blocked. Access will be unlocked after receipt of payment. Defaults and delays, which occur for reasons not attributable to Councilbox Technology SL will lead to an increase in the fee of 5 euros for management costs.
Councilbox Technology S.L. shall not be liable for any loss, damage, cost, expense or other claim by the Customer as a result of the account being blocked for non-payment.
The Customer accepts the use of e-mail (a specific e-mail address entered by the Customer) as a means of sending the Customer invoices and reminders of non-payment.
Customer owns and may use the information entered on the Platform at its own discretion. Councilbox products process customer information only in accordance with instructions provided by the customer and not for their own or other purposes.
Customer data will be deleted when Customer cancels its subscription with Councilbox and cannot be retrieved.
All prices are shown excluding VAT, which will be applied at the legally valid rate. International customers in the European Union, with their corresponding European VAT number, will not carry VAT on their invoices.
Councilbox Technology, with its product Councilbox, aims to provide maximum stability in operation, but is not responsible for breakdowns caused by causes beyond its control.
Councilbox guarantees the functioning of the Platform in terms of the absence of errors or defects of programming, compilation, serious and repeated design, as well as the custody of the information hosted on its servers, and will respond within the legal limits permitted by Spanish law, excluding in any case the damages resulting from an accident, any other direct or indirect, consequential, incidental or special, including but not limited to, any consequential, incidental or special damages or lost profits, interruption of work, damages, failures or losses, or for any claim by any third party as a result of the foregoing. Please note that the quality and speed of access to the service depends to a large extent on your computer equipment (hardware and software), your telecommunications provider or your connection to the Network, so Councilbox will not be held responsible for any abnormal operation, faults, errors or damage, direct or indirect, that may be caused to the User's computer system or to the files or documents stored therein, which may be caused or derived from:
The capacity or quality of its computer system or the presence of a virus on the User's computer that is used to access or use the products or services contracted.
Your Internet connection or access.
A malfunction of your browser or other applications installed on your , or by the use of versions of the same that are not updated or the corresponding User license is not obtained.
In all these cases, Councilbox Technology aims to restore operation as quickly as possible.
To provide the best service, Councilbox Technology will make operational changes to the Platform to improve it or for any other purpose (for example, developing or replacing technical equipment and updating software).
In some circumstances, it may be necessary to suspend access to the Platform, usually between 9 p.m. and 6 a.m. Notices of such suspension shall be sent to the customer in advance.
Councilbox Technology shall not be liable for any consequences of such suspension when notice has been sent.
Changes: Councilbox Technology is entitled to make operational changes or updates to the Platform for improvement or any other purpose.
The Platform is protected by copyright laws and is the sole property of Councilbox Technology S.L.
The Platform's custom software will also become the property of Councilbox Technology unless otherwise stated.
Councilbox Technology may, at any time, transfer its rights and obligations under this agreement to an affiliated company, subsidiary or business unit, or any other group company.
Except as stated above, the rights and obligations under this agreement shall not be transferred to any third party without the written consent of the other party.
Councilbox Technology has taken reasonable steps to ensure that the Platform is free of viruses, but if the Platform is infected by viruses or the like, Councilbox Technology shall not be liable.
Subject to the limitations below, Councilbox Technology will be liable for any losses resulting from errors or negligence, in accordance with general national loss legislation, but not for errors in application.
Councilbox Technology will not be liable for any loss, consequence or indirect loss related to performance and liability is limited to payment to the customer 12 months prior to the incident, up to a maximum amount of €1,300.00.
11. Data protection and privacy
Councilbox processes the personal data of its Users in accordance with Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, as well as with Organic Law 15/1999 of 13 December 1999 on the Protection of Personal Data and its implementing regulations.
On the one hand, in the registration process as a User, the minimum data required for the registration and use of the service are requested, information that is also necessary for the maintenance and management of relations with users, as well as to be able to inform you of any new or existing changes. This information, together with the IP address of the machine from which you access and session cookies (which are deleted shortly after the browser is closed), is stored and managed by Councilbox with due confidentiality, applying the computer security measures established in the previous legislation to prevent access or misuse of your data, its manipulation, damage or loss. These data will not be transferred to third parties except in the cases provided for by law, without prejudice to the fact that users may, at any time, exercise their rights of access, cancellation or rectification in relation to such data, by sending a request to the address email@example.com. Councilbox will only process the data associated with the document in accordance with the instructions of the User (responsible for the data) and with the purpose of guaranteeing its storage and access by the User or by persons or entities expressly authorised by the User, including the making of backup copies and the provision of data recovery systems or tools.
The User may at any time exercise his or her rights of access, rectification, cancellation and opposition of his or her personal data in accordance with the terms set forth in Organic Law 15/1999 on the Protection of Personal Data and in Royal Decree 1720/2007 approving the Regulations for the development of the Organic Law. You can exercise this right at any time by sending an e-mail to firstname.lastname@example.org with a signed application form and a copy of your ID card. With respect to the data of the conversations, they cannot be deleted from the database before the one automated by our systems. The User accepts this condition. It is also necessary to remember that this data is only visible to the User in its entirety and to the Recipient (if any) only that which is validated by the User.
There is the possibility of access to your data on demand and with the provision of a code that only the User knows by a notary required for this purpose by Councilbox, Sociedad Limitada. Councilbox will implement the security measures, both technical and organisational, to guarantee the integrity of the data, avoiding its alteration, loss, unauthorised processing or access, as established in Royal Decree 1720/2007, of 21 December, which approves the Regulation implementing Organic Law 15/1999, of 13 December, on the protection of personal data, or the regulations that replace it. This shall take into account existing technology, the nature of the data stored and the risks to which they are exposed, whether these risks arise from human action or from the physical or natural environment. Councilbox will not assume any responsibility other than that expressly stated in this document in relation to this information.
It is very important that you also read our data protection agreement carefully.
Councilbox Technology, with its Councilbox product, shall not be liable, whether in contract, tort (including negligence), tort, legal, pre-contractual or any other obligation arising out of these Terms and Conditions or the application, for (a) any indirect or consequential damages or losses; or (b) any loss of prestige, business reputation or data; or (c) any economic loss (including without limitation any loss of revenue, profits, contracts, business or expected savings). In any event, whether or not notice has been given of the possibility of such damage and loss, and in whatever way it may have been caused.
Councilbox Technology is not responsible for third-party solutions that are available and/or integrated into the application. Consequently, Councilbox Technology cannot be held responsible for the correctness, accuracy, timeliness and completeness of the information or the results obtained by means of such third-party solutions. In addition, Councilbox Technology cannot be held responsible for the availability, security and functionality of such third party solutions, including any damage and/or loss caused by such third party solutions.
These Terms and Conditions shall be governed by and construed in accordance with Spanish law.
The Customer and Councilbox Technology expressly submit to the jurisdiction of the courts of Vigo.
Councilbox Technology may update these Terms and Conditions. It is the customer's responsibility to check the website regularly to be informed of any changes to these Terms and Conditions.
These Terms and Conditions shall be effective as of June 1, 2015 and shall supersede all prior terms and conditions.